Using Social Media

Very effective use can be made of social media to collect and share information in the community.

There are a number of packages and phone apps available including Facebook, Twitter and Whatsapp. There is also a package specifically developed to share information across communities and it’s called Safeland (it used to be called Trygve). This software tool is used by Police and local authorities.

It is recommended that a group/community use either Facebook (especially if there is already a big Facebook community in the area) or Safeland, or both. Facebook can be a bit intrusive with it’s messages whereas Safeland has been specifically developed to only pass information when it has been requested to do so. It therefore appeals more to older members of a community.

More advice in this slide pack: Using Social Media guide


Facebook Guide (by a Surrey coordinator): Simple guide to Facebook

Facebook in use at Byfleet – a success story: Facebook at Byfleet


Originally called Trygve, Safeland started to become an alternate social media tool to Facebook. It was created in Sweden specifically for communities and so carries far less “baggage” than Facebook when it comes to using it just for Neighbourhood Watch/community/Police reasons. It also has advantages when it comes to controlling how wide (or narrow) a user-base the posts are sent to as it is geographically based and not newsfeed based.

The Guides are all on-line and links are below.

The Safeland UK Public map – zoom in and see posts:

Safeland in your neighbourhood:

Getting started in Safeland:

Safeland documentation:

YouTube tutorial:

Managing Safeland notifications:

Safeland FAQs:

Safeland personal safety alarm:

My.safeland (using Safeland on a PC):

See how the Police have used Safeland: Trygve in local policing (pdf)